Hackers broke into government networks in Cleveland, Ohio, forcing officials to limit public access to City Hall to contain the damage.
On Monday, security teams shut down the city’s IT systems after discovering “anomalies” in the city’s IT environment. After taking preventive measures that included cutting off access to city systems, Cleveland launched an investigation. The city’s approximately 360,000 residents were informed that all emergency services, including 911, police and fire, were operating normally. Cleveland City Hall and ErieView Plaza, which have been closed since the attack, will reopen Wednesday for employees only.
No cyberattack can shake Cleveland’s police, fire and medical services. They continue to work without interruption. Fortunately, other city services such as water and electricity, courts, garbage collection, the recreation department and airport control were also unaffected. Cyber attacks on US cities are becoming more frequent due to outdated security systems and a shortage of skilled professionals. Restoring IT networks can take weeks or months.
The attack in Cleveland highlights the persistent vulnerabilities in municipal cybersecurity and the need for robust defenses. A multifaceted approach is needed, including the right professionals and a culture of cybersecurity awareness. The City is working with key partners to assess the security and action plan.